Goodwill of South Central Wisconsin

Human Services Training

Goodwill of South Central Wisconsin provides standard training programs for Community Based Residential Facilities (CBRF) workers, as well as customized courses for other types of human services care providers, including:

• Adult Family Care Providers

• Assisted Living Facility Staff

• Home Health Care Providers

• Case Management Staff

• Day Care Providers

• Anyone providing services to vulnerable persons in our community

For more information on Goodwill’s Human Services Training programs, please contact Bonny Lyons, Training Coordinator, at 608-246-3140, ext. 153, or email blyons@goodwillscwi.org

Standard Training for CBRF Employees

Our standard CBRF training programs meet the State of Wisconsin requirements, and are approved by the Department of Health and Family Services, Division of Disability and Elder Services, Bureau of Quality Assurance. Sessions are held at Goodwill’s Administrative Offices in Madison, at 1302 Mendota Street. Professional training facilities are available for groups up to 20 people. Signed certificates will be presented upon successful completion of each program.

Training Block I: Mental Health

Resident Rights

Challenging Behaviors

Client Group Specific Training

Needs Assessment and Individual Service Plans

Training Block II: Emergency Response

Fire Safety

Standard Precautions

First Aid and Procedures to Alleviate Choking

A 4-hour CPR course is also available

Training Block III: Care Management

Management and Administration of Medications

Dietary Needs, Menu Planning, Meal Preparation and Sanitation

Customized Training Options

Customized training programs may be available upon request. Topics include, but are not limited to:

Abuse and Neglect

Diabetes Overview

Specific Mental Health Diagnosis

Chapter 51/55 Overview

Communicable Diseases

Crisis Prevention

First Aid

CPR